Outlook 2019 keeps asking for microsoft account free download

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

So, Microsoft, yet again, has decided to improve upon Office, except they have blundered fantastically! A couple of weeks ago, out of the thin blue air, I can no longer access acccount Office email account via Ooutlook. Outlook now prompts me for my personal Microsoft account credentials. Now, in the past, I can’t tell you how many times I’ve had to assist employees with the constant password prompt. Believe me when I tell you, I know many of the tricks to fix it.

But, this is very different. If you have used Outlook for iOS or Android, or even the Windows 10 Mail app, then you may have seen the small white window that prompts for your Office credentials. Well, if you use the same email address for outlook 2019 keeps asking for microsoft account free download personal Microsoft account, that same small window that pops up will ask you if “this is a personal account” or a “work or school account”.

So, Outlook for mobile devices continues to pop up that window, and so does the mail app. Unfortunately, that feature is now broken in Outlook if you want to be technical. Now for a little bit of background. Due to a state government’s use of Microsoft Secure Document Services, I fell victim to a phishing scam.

Though I immediately discovered it, I had already entered my password. So, to prevent any future security issues, I added 2-step verification, and now use the Authenticator app religiously.

The last technician I spent hours with, discovered that if I turn off 2-step authentication, and because my Downloadd is joined to my Azure domain, Outlook will connect me to my email by using the Windows domain password. So, although that’s great news, it does not help me. Now, every single Microsoft agent is making excuses, wants me to uninstall reinstall, delete credentials, disable 2-step verification, etc.

In theory, everything should work exactly the same. Something changed in O and it broke MFA. Okay, so, 2 months later, here’s what I found:. Honestly, why couldn’t the Microsoft experts tell me this?

Microsoft, if you’re reading this, please train your tech support engineers accordingly. I really hope this helps others who’ve found themselves in a similar situation.

Let me know if this fdee you. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want frfe search below Search Search the Community.

If someone in the community, however, has a fix to this, I would outlook 2019 keeps asking for microsoft account free download детальнее на этой странице hear it. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Outlook 2019 keeps asking for microsoft account free download. How satisfied are you with this reply?

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Outlook 2019 keeps asking for microsoft account free download

 

I just got a new computer and installed Office ; in Outlook I added a Yahoo and Outlook email accounts no problem, but when trying to add a new Exchange email account and Outlook does the autodiscovery, it finds the domain, ask for the password and keeps reverting back saying the password is wrong.

The same account in my previous computer also was a headache to setup, same type of issue – this was with Office – but ultimately I was able to do it since it gave the option to tweak the settings.

Apparently does not give the chance to tweak anything. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. After typing nslookup, I have tried different lines such as.

Server: autodiscover. DNS request timed out. I Had to create the Autodiscover Key as it did not show up. The it takes me to the login where after a couple of screens, it ends up with the same:. Your account or password is incorrect. If you don’t remember your password, reset it now. You can set the account up using the profile manager – aka control panel, mail – to access the old dialog.

Click Profiles to create a new profile or Email accounts to view or edit your account if you only have one profile. Did not mention before, this is a new install of both Office and Windows, if that makes a difference.

I say it because I seem to been having trouble keeping the machine visible to other devices in the same network, and wonder if there is a relationship. This is an on-prem exchange server account?

Is your office software activated in an office account that uses the same email address? This is a weird error not that you needed to change the password – your account should be valid. Resetting the password does not seem to be an option, it tells me my user ID is not valid.

It could be the related to the networking problems – outlook definitely can’t add the account if it can’t find it, but you should get a different error message. Actually this is off premise.

I am trying to set up from home and access the work email. I should have mentioned it. Choose where you want to search below Search Search the Community. Apparently does not give the chance to tweak anything I just updated Office as someone recommended and still the same Any ideas how to complete the setup? Thanks HBJ. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 9.

Report abuse. Details required :. Cancel Submit. This can be an autodiscover issue. To solved, follow the steps below: 1. At the end of this process this tool will give you the error or the Outlook profile will be create succesful. Let me know about results. I will be glad to help you. Good luck!! How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hello Wendy, Thanks for your reply.

I need more assistance though. If you don’t remember your password, reset it now Would you please advise on where I went wrong? Do you have access to this email account by web right?

Access to the affected machine using another Windows profile, then create a new Outlook profile and let me know if the issue still persist. Did the online repair Created new user on the same PC, and tried to create new account in Outlook. Same issue, password is not recognized. Do you have access to the email account b web? In addition, Can you do a password reset? Diane Poremsky MVP slipstick.

Same result Did not mention before, this is a new install of both Office and Windows, if that makes a difference. I say it because I seem to been having trouble keeping the machine visible to other devices in the same network, and wonder if there is a relationship Thanks.

In reply to HBenJim’s post on April 10, I should have mentioned it No Office is under different email account Thanks.

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Office repeatedly prompts you to activate on a new PC – Question Info

 
 

This is a new deployment so it’s a fresh clean RDS with new profiles. Email is hosted Internal Exchange on-prem. Problem is Outlook started asking for password lately, i’ve read somewhere is Microsoft has added automatically autodiscover with some hot patches dont know if i can edit the registry to avoid this issue,.

To check if this issue lies on Autodiscover, please follow the steps to test AutoDiscover and then paste the results here for further research. While Outlook is running, press and hold down the CTRL key, and then right-click the Outlook icon in the system tray or notification area on the lower-right corner of the screen.

Besides, we can try opening Outlook in safe mode to see if the issue continues. This helps eliminate whether the problem lies on any third party add-ins. Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf microsoft. Please also have a look at Event Viewer when the issue occurs and see if any fault module will be recorded there so that we can do more research. Try installing available updates to test the results.

Besides, this could also be caused by incorrect credential cached in Credential Manager. Follow the steps above to clear them:. We also started having issues today We don’t have office Our auto discovery test succeeds as well, tried clearing credentials and starting a new profile. When a new profile is made it doesn’t detect that we’re using exchange and asks for the credentials right there. If you save the credentials things seem to work fine. Starting a new profile on works as expected.

Tried reinstalling Office but had same result. After further research, I find that starting in Outlook version What this feature does is connect Outlook directly to Office if Autodiscover is not working. This is great feature but a network hiccup may cause your mailbox to connect to Office rather than your on premise Exchange, even with a valid autodiscover record. You can stop Outlook from checking Office for settings by setting a registry key.

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur. Here I will provide a brief summary of this post for your information. Outlook keeps prompting for credential.

Incorrect cached password in Credential Manager. Direct Connect to Office feature. Note that there are 11 entries 11 login attempts that have to be made before it goes to the right autodiscover information. Is there any other way to stop Outlook from doing this?? So the issue is truly with Microsoft.

There’s only one fix and that is the registry fix, however, that fix is per person, per machine. We’ve had to run the fix ANYTIME that a user is put onto a system, workstation or remote access server, and it must be done seperately.

We did ask Microsoft Tech Support for a way to push it via GP but we’ve been getting the runaround on that one. Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Outlook IT Pro Discussions.

This forum is for general questions and feedback related to Outlook all versions as they pertain to the IT Pro community. Sign in to vote. Problem is Outlook started asking for password lately, i’ve read somewhere is Microsoft has added automatically autodiscover with some hot patches dont know if i can edit the registry to avoid this issue, its kinda frustrating for the users. Thursday, November 7, PM.

Hi Julien, Does this happen to all users? Are your computers domain-joined? From the menu, select Test E-mail AutoConfiguration…. Enter your email address and password. Ensure that the Use Autodiscover check box is selected. Click test. Under Log tab, see if it succeeded. Any updates, please feel free to post back. Regards, Perry Please remember to mark the replies as answers if they helped. Friday, November 8, AM. Edited by Julien.

Saturday, November 9, AM. So, Autodiscover works as expect. Do these users have anything in common? Using RDS? Would you mind providing a screenshot on the prompt for credential window? Under Windows Credential, Locate the set of credentials that has Outlook or account address in the name.

Click the name to expand the set of credentials, and then click Remove from Vault. Monday, November 11, AM. Any updates with this issue? Wednesday, November 13, AM. I am also having the same issue with many, but not all clients. It seems to only be happening to those that have Office installed. I have cleared credentials in credential manager, checked autodiscover but issue is still happening.

Thursday, November 14, PM. I also tried Outlook in safemode and had the same result. For us this is affecting about users. Any help anyone could provide would be appreciated. Saturday, November 16, AM. Just check if there are any updates with this issue. Third-party add-in 2. Incorrect cached password in Credential Manager 3. Monday, November 18, AM. Greetings We’ve tried the registry entry mentioned above, and it has not worked for us.

Also, the path shown above isn’t correct for Windows Server or Windows This is happening across the board for all users. Alert from Microsoft Forum. Saturday, February 8, AM. Wednesday, May 13, PM.