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Microsoft FAQ – Amazon Web Services (AWS)
Does the expanded support agreement between AWS and Microsoft cover all support issues related to my applications running on Windows Server or Windows desktop?
Does the extended support agreement between AWS and Microsoft replace my Microsoft support agreement? Are there regional restrictions on accessing the benefit of the expanded Support agreement with Microsoft? How do I know if a specific Microsoft product is eligible for License Mobility? When can I bring my own license using EC2 instances with default tenancy?
What’s the difference between Dedicated Hosts and Dedicated Instances? Can I run multiple instance types on a Dedicated Host? How do I determine the number of licenses of Windows Server to bring in?
Which AWS regions are supported? Which one should I use? How do I switch to the new Windows Server Start screen? What are my options for running Microsoft software that is approaching EOS? What Amazon products and services are affected by EOS and when will changes be made? Q: What options I have for in-places upgrade of my Win and Win instances?
Will customers have to recreate their environment using other technologies in order to receive support from AWS or Microsoft?
AWS is also an authorized license mobility partner. Now AWS has further enhanced our support capabilities with a new additional direct engagement between AWS Support and Microsoft Support, to help ensure high quality support and issue resolution for our customers.
To find more information on end of support EOS for Microsoft products go here. What is the expanded support agreement between Amazon and Microsoft, and how does it benefit me? As a result of this expanded support agreement, AWS can engage directly with Microsoft to create the best possible support experience. If necessary, AWS Support can escalate issues directly to Microsoft and work with dedicated Microsoft support engineers to help ensure issues are addressed and resolved.
AWS will not share any Customer information or specific details without your permission. The customer may be asked to document their authorization and permission for jointly engaging directly with Microsoft before AWS shares any Customer information or specific details.
No, this expanded support offering does not replace a direct Microsoft support agreement. This service provides assurance that issues that may arise between an AWS Service and Microsoft product e.
However, customers may run into other issues with their Microsoft applications that are separate from their AWS Services, and in this case customers should work directly through their Microsoft support relationship. AWS customers have the flexibility of bringing on-premises Microsoft volume licenses and deploying them on Amazon EC2 instances subject to Microsoft license terms.
What are my licensing options for Microsoft software on Amazon EC2? When you BYOL, the licensing cost of the product you bring is no longer included in the price of the instance. When you bring licenses, you are responsible for managing your licenses. Amazon EC2 has features such as AWS License Manager and targeted placement on Dedicated Hosts, which help you maintain license compliance throughout the lifecycle of your licenses.
License Mobility is a Microsoft Software Assurance benefit that allows you to bring specific product licenses to shared cloud infrastructure, including default shared tenant Amazon EC2. Active Software Assurance is required to be eligible for License Mobility. For more information on bringing licenses without Software Assurance or License Mobility benefits, please visit this section of the FAQ. This information is included in the Microsoft Product Terms.
Every product has an individual Software Assurance section that indicates License Mobility eligibility. EC2 dedicated infrastructure is always required in these scenarios.
No, you must import and license your own media. Yes, when you launch an instance of your own image, your OS will prompt you to activate the image against your KMS. Please read your licensing terms and conditions and select the AWS model that meets your needs. Generally speaking, there are various products and each have differing levels of BYOL support.
Amazon EC2 offers two purchasing options that provide you with dedicated infrastructure: Dedicated Hosts and Dedicated Instances. It is important to note that most BYOL scenarios are supported through the use of Dedicated Hosts, while only certain scenarios are supported by Dedicated Instances. When you bring products that are licensed at the physical level only e. Windows Server, certain SQL Server licenses, etc Dedicated Hosts provide visibility into physical processor and core counts and are therefore the recommended deployment model.
For more information on Dedicated Hosts, visit the Dedicated Hosts detail page. For more information on Dedicated Instances, visit the Dedicated Instances detail page. I’ve read in my licensing terms that a license cannot move to another region or physical machine for at least 90 days. When you enable Affinity between an instance and a Dedicated Host, that particular instance will only run on a specific Dedicated Host.
Using Dedicated Host targeting, you can launch instances onto a specific Dedicated Host, giving you full control over how your licenses are used.
For more information on these features, visit the Dedicated Hosts detail page. Windows Server licenses must be purchased from AWS in this scenario. This service allows you to leverage your existing investments in the virtual machines that you have built to meet your IT security, configuration management, and compliance requirements by bringing those virtual machines into Amazon EC2 as ready-to-use instances.
EC2 Dedicated instances and EC2 Dedicated Hosts provide instance capacity on physical servers that are fully dedicated for your use. Dedicated infrastructure provides servers that are physically isolated for use by a single customer. If you bring existing licenses to Dedicated Hosts or Dedicated Instances, then you are using hardware that is fully dedicated to your use. A Dedicated Host is a physical EC2 server fully dedicated to you.
Amazon EC2 Dedicated Hosts allow you to use your eligible software licenses from vendors, including Microsoft, on Amazon EC2, so that you get the flexibility and cost effectiveness of using your own licenses, but with the resiliency, simplicity and elasticity of AWS. With Dedicated Hosts, you have an option to control instance placement and gain visibility into the number of sockets and cores installed on a host.
Dedicated Hosts are often used when customers bring license that do not have Software Assurance or License Mobility benefits. Please visit the Dedicated Host detail page for more information. Once setup, AWS takes care of these administrative tasks on your behalf, so that you can seamlessly launch virtual machines instances on Dedicated Hosts just like you would launch an EC2 instance with AWS provided licenses.
AWS License Manager helps track licenses used with Dedicated Host, and helps you stay compliant with your specified licensing rules such as 90 day affinity. Dedicated instances are Amazon EC2 instances that run on hardware that is dedicated to a single customer. For more information on Dedicated Instances, please visit the Dedicated Instance page.
Both offerings provide instances that are dedicated to your use. However, Dedicated Hosts provide additional control over your instances and visibility into Host level resources and tooling that allows you to manage software that consumes licenses on a per-core or per-socket basis, such as Windows Server and SQL Server. In addition, AWS Config will keep a record of how your instances use these Dedicated Host resources which will allow you to create your own license usage reports.
In order to take full advantage of EC2 it is recommended that customers first consider bringing eligible licenses through License Mobility.
Default tenancy EC2 allows customers to scale capacity up and down according to changing needs. This allows customers to pay only for what they use. Dedicated Hosts are most cost effective when the host is highly utilized and in a steady, non-variable state. A Dedicated Host will support the BYOL scenarios outlined in this FAQ and provide customers with more control and visibility over how their instances are placed, which is useful for minimizing risk and licensing costs in a BYOL scenario.
Windows is the most common product brought to Dedicated Hosts. What are my options for bringing development licenses to AWS? AWS customers have options for bringing Microsoft developer products to AWS for use on test, development, and non-production workloads.
EC2 Bare Metal offers default tenant and dedicated host options. The licenses must be deployed on EC2 Dedicated Hosts. You have the option to launch instances onto a specific Dedicated Host, or you can let Amazon EC2 place the instances automatically based on your licensing preferences in AWS License Manager.
Controlling instance placement allows you to deploy applications to address licensing, corporate compliance, and regulatory requirements. You can run different instance sizes within the same instance family on a Dedicated Host using AWS Nitro instance family.
This allows you to maximize utilization of your Dedicated Host fleet as well as your software licenses. How do I import and use my own Windows Server license? Visit this link for more information on how to bring your own machine images into AWS. Keep in mind that when you choose to bring in your existing Windows Server licenses, you cannot utilize Windows Server AMIs that you purchase from AWS through license-included instances. You must bring in your own licenses using your own software media.
These changes are paired with Host level data, such as the Host ID and the number of sockets and physical cores installed on a Dedicated Host. AWS Config will also keep track of instance tags.
We recommend that you tag your instances with a meaningful identifier if you would like a human-readable way to identify BYOL instances in the AWS Config output. Visit this page for more information on AWS Config. Visit the Dedicated Hosts detail page for information on the number of instances available per Dedicated Host. On this page you will also find the number of sockets and cores installed on each EC2 Dedicated Host. The instance, socket, and core counts vary by the instance type configuration of the Dedicated Host.
In , Microsoft updated the licensing terms for dedicated hosts cloud service. For more details refer to the pricing section for software usage on Dedicated Hosts. Does License Mobility work with Windows Server? You should not use your own Windows Server license on EC2 instances with default tenancy unless you have approval from Microsoft to do so. If you have negotiated custom terms with Microsoft and have this permission, please contact AWS support or reach out to your account manager.
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