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Nov 07,  · I had to get a new hard drive on my laptop. I had switched my AA PRO 10 from an old computer and Adobe had allowed me to download the necessary files as my CDs were lost. The program operated for the last four years on my HP. I reloaded onto my new harddrive. Everything appeared to work well, then 12 seconds and it shuts down every time. Jan 13,  · I had a similar problem on Windows 10, where my Acrobat Pro XI kept silently shutting down (without generating any obvious symptoms of a crash). After reading this thread, I configured Windows firewall (which allows program specific rules) to disallow any outgoing connections from the Acrobat Pro XI program (C:\Program Files (x86)\Adobe\Acrobat. Installation of Adobe Acrobat Pro DC trial by default uninstalls any earlier version of Adobe Acrobat on Windows devices. If you choose to retain the existing Acrobat software on your machine, change the default by unchecking the “Remove earlier version” option in Acrobat downloader UI. Oct 29,  · Close Adobe Acrobat. Double click the download to install the update. Reboot the PC. If the update fails to install try the following. Close Adobe Acrobat. Open Windows Task Manager. Located Adobe Acrobat Update Service in Background Processes and End Task. Close Task Manager. Double click the download to install the update.

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The greater risk it would seem would be continuing to use Adobe products when the company is engaged in predatory prctices like this. It depends. If you refuse to upgrade vulnerable software you are risking your computer being taken over, and your identity and money stolen.

Maybe that isn’t something that troubles you. The application in question was sold with a perpetual license. Meaning it should work in purpuity on a supported platform, not simply until Adobe decided to stop supporting it and turns off server-side checks to artifically stop it’s functioning. That doesn’t mean Adobe is responsible for fixing bugs in purpuity, and you can make an argument that unsupported software could be vunerably for exploitation, but that’s a decision for the user to make, not Adobe.

If Adobe is going to make that decision and forcably disable software for which people purchased a perpetual license, they should refund the cost or grant the user a license to a newer version. The casue of this problem is circumvented by a firewall setting to prevent Acrobat from “phoning home” so it doesn’t get the signal to not open.

It’s because of shenanigans like these that I refuse to purchase any more Adobe products. But almost everyone found that putting on Adobe’s free fixes, made it work again. That’s a pretty strange way to ” forcably disable software”. I prefer to think that Adobe discovered a bug which they realised would cause it to crash in the future, and quietly fixed it.

Only those who recklessly neglected their updates would ever know. You may prefer a different theory. However, Adobe don’t seem to agree with this view. Same install files, same patch I’ve been using for years all of the suddon stops working. Disabling Acrobat’s outbound traffic fixes it, so it’s clearly an issue of Acrobat checking something on Adobe’s end that’s no longer responding. This is the single most intelligent comment posted in this thread. Many Adobe products have become nothing more than expensive malware.

I do believe Adobe is trying to force ones hand. Even though the person who responded to the OP ignorantly states Adobe X is no longer supported, he should know this happens to the users of DC working in the cloud as well.

The fact that disconnecting the inet connection is a work around tells you almost everything you need to know The rest is It’s now April 17, and I’ve started to experience this problem, too. It was working perfectly fine until April My laptop run Win Our company hasn’t pushed us to XI yet.

Is there any sort of workaround besides disconnecting from wifi? No idea why, but this will get us by until we’re able to upgrade to a newer version. Thx again! Thanks for the info. I went to that download page and got the update to The update seems to have fixed the problem for now. I too got an error message stating “it was probably already updated or had some other issue”. Clicking the ignore button finished the install. Thanks again. Same here. Worked for me. Selected the service and then clicked Stop the Service.

Srefaan Claes Thank you for the information it surly help me, once again thankyou Strefanna Claes. Just tried converting a pdf to MS document. It works without any issue. You may need to re-install your copy of Acrobat. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. Adobe acrobat XI Standard automatically closes after opening. In Response To defaultns6rk9ez22s6.

Thanks for the updated link! Been trying to find a working one! In Response To Jian5C Post Reply. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC. Plan and Pricing. Edit PDFs. Edit Scanned PDFs. PDF Forms. Sign a PDF. How to Edit Scanned or Secured document. Send the crash report to Adobe. How to send the crash report for Acrobat. After the crash, the Crash Report dialog is displayed.

Click Send Report. How to set the preference to show the Crash Report dialog. Type cmd, and then click OK. Sign in to your account. Sign in.


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Is there someone at Adobe listening. I have been in your position, searching for the download links. And after hour of the search, I was able to get hold of a few working links which are working for me. Try these links to download Acrobat 11 setup.

Be sure to keep the downloads – and in a safe place NOT just on your computer!! Adobe are closing down old downloads, and these cannot be around for long. Sign in to your Adobe account. All together history , click request number for the application you need to download. Snap Downloads and chronic numbers. Snap the download interface for the document you need to download and adhere to the on-screen directions.

Thanks for this. Well done, defaultns6rk9ez22s6, for getting a working link despite Adobe’s efforts. I suggest anyone who wants to keep Acrobat XI going and has not already got a safely stored installer get a copy while it is still there.

And please, don’t just download it, because the most likely time you will need it is when that hard disk fails Thank you so very much! My hard drive needed to be completely reinstalled after an update.

I had the product key – and the CD the product came on – but no longer have a computer with a CD reader. This saved so much time and running around in a pandemic. Adobe Support Community. Still, there are many different free PDF readers available and many are choosing not to use Adobe. The benefits of running Adobe PDF Reader XI are negligible compared to many of the other options, so if you must, install this program. Otherwise, take a look around for some faster programs like Foxit’s free PDF reader.

The original PDF reader for Windows. If you don’t see the Crash Report dialog, you may have selected an option to not show the dialog. See how to set the preference to show the Crash Report dialog.

Legal Notices Online Privacy Policy. Go to Adobe Acrobat User Guide. Acrobat DC crashes intermittently on Windows. Try the following solutions in the order they appear.

Solution 1: Update Acrobat DC to the latest version. Launch Acrobat DC. Solution 2: Run Repair Acrobat Installation while no other applications are running. Close all open applications. Open Acrobat.


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